Terms & Conditions

1. Acceptance of Terms

By accessing or using any part of our website or services, you confirm that you are at least 18 years of age (or the age of legal majority in your jurisdiction), have the legal authority to enter into these Terms, and agree to comply with and be bound by all applicable terms herein.

If you are accessing our services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Services

ESY Software Solutions provides:

• Ready-to-deploy software products including School Management Systems, HRMS, and Accounting Software
• Web and mobile application development services
• Cloud hosting, integration, and consulting services
• Ongoing software support and maintenance

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without prior notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. Accounts & Registration

Certain services may require you to register for an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that contain false information or that are used in violation of these Terms.

4. Licensing & Intellectual Property

4.1 Our Software

All software products provided by ESY Software Solutions are licensed, not sold. We grant you a limited, non-exclusive, non-transferable, revocable license to use our software in accordance with the terms of your subscription or service agreement.

4.2 Ownership

All intellectual property rights in our software, website, content, trademarks, and services — including but not limited to source code, design, text, graphics, and logos — remain exclusively with ESY Software Solutions or its licensors.

4.3 Restrictions

You may not:

• Copy, modify, reverse-engineer, decompile, or disassemble our software
• Sublicense, sell, resell, or redistribute our software or services
• Remove any proprietary notices, labels, or branding from our products
• Use our software to build competing products or services

5. Use of the Website

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Transmit any harmful, offensive, or unlawful content
• Interfere with or disrupt the integrity or performance of our services
• Attempt to gain unauthorized access to any part of our systems
• Engage in scraping, crawling, or harvesting data from our website without consent
• Transmit spam, phishing messages, or malware

We reserve the right to terminate your access to the website if you violate any of these conditions.

6. Payment & Subscription Terms

If you subscribe to any paid service offered by ESY Software Solutions:

• Fees are billed in accordance with your chosen plan and payment cycle
• All fees are quoted in Nepalese Rupees (NPR) unless otherwise stated
• Payments are non-refundable unless explicitly stated in your specific service agreement
• We reserve the right to update pricing with 30 days' prior written notice
• Failure to pay may result in suspension or termination of services

Specific payment terms may be defined in your individual service contract or subscription agreement, which shall govern in the event of any conflict with these Terms.

7. Data & Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of information as described in our Privacy Policy. We will not sell your personal data to third parties.

7.1 Customer Data

Data you input into our software products (such as student records, employee information, or financial data) remains your property. We act as a data processor on your behalf and will handle such data only as instructed and as described in your service agreement.

8. Third-Party Services & Links

Our website or products may contain links to third-party websites, or may integrate with third-party services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the terms and privacy policies of any third-party services you interact with through our platform.

9. Disclaimer of Warranties

Our website, software, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose
• Warranties that the services will be uninterrupted, error-free, or free of viruses
• Warranties regarding the accuracy or completeness of content

To the maximum extent permitted by applicable law, ESY Software Solutions expressly disclaims all such warranties.

10. Limitation of Liability

To the fullest extent permitted by law, ESY Software Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, including but not limited to:

• Loss of profits, data, goodwill, or business opportunities
• Data breaches or unauthorized access resulting from your failure to maintain account security
• Interruptions in service beyond our reasonable control

In no event shall our total liability exceed the amount you paid for the specific service giving rise to the claim in the six (6) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless ESY Software Solutions and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

• Your access to or use of our services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights

12. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, with or without cause, and with or without notice, including but not limited to situations where:

• You violate these Terms or our policies
• We are required to do so by law
• We discontinue the relevant service

Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall do so.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India and Nepal. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts located in India and Nepal.

14. Changes to These Terms

We reserve the right to update these Terms at any time. When we do, we will revise the "Last Updated" date at the top of this page.

Your continued use of our website or services after any changes to these Terms constitutes your acceptance of the new Terms. We encourage you to review this page periodically.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us:

ESY Software Solutions
Email: [email protected]
Phone: +977 9806893123